# How to flag a task as incomplete

A Household Manager can flag a checked task as incomplete by opening the chore from the Rewards or Progress tab, tapping the flag icon, choosing a reason, and tapping Flag as Incomplete.

If a task was checked off but not really done, a **Household Manager** can flag it.
Flagging unchecks the task and takes back the reward for that chore.

## Flag a task

1. Open the finished chore in one of these ways:
   - Tap the **Rewards** tab, tap the person, then tap the chore under **Recent Activity**.
   - Tap the **Progress** tab, tap the person, then tap the chore in their timeline.
2. Tap the flag icon next to the checked task.
   The chore reminds you: "You're viewing this from the history. Use the flag next to a task if it wasn't done."
3. Choose a reason:
   - **Task was not actually completed**
   - **Task was not done properly**
   - **Task was completed by someone else**
4. Add a note if you like.
5. Tap **Flag as Incomplete**.

## What happens next

- The task is unchecked.
  If the chore is no longer fully done, its reward is removed from the balance.
- The person sees the flag, the reason and your note in the chore's activity timeline.
- Other family devices get a notification that the task was flagged.
- The task can be checked off again once it is really done, which earns the reward again.
  Phones where a **Household Manager** profile is selected then get a notification that the task was redone after it was flagged.

## Troubleshooting

- **I don't see the flag icon.**
  Only a **Household Manager** sees it, and only on the screens above.
  It does not appear when you open the chore from the **Home** tab.
  To make someone a manager, see [How to manage the members of your home](https://www.kidplay.ai/help/how-to-manage-users-in-your-account).

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Source: https://www.kidplay.ai/help/flagging-tasks-as-incomplete