# What's free and what's premium in Potty Whiz

Free covers one child with unlimited potty logging and timers. Premium adds reminders, your whole family and more, for your whole household on one plan.

Free covers one child, with unlimited potty logging and a potty timer.
Premium adds reminders, your whole family and everything else, for your whole household on one plan.
Family members you invite get Premium too, at no extra cost.

## Most loved

- **Reminders**: smart and scheduled potty reminders, so you never miss a trip.
  Free accounts don't get reminders.
- **The whole family**: invite your partner, grandparents, nanny or daycare, log together and send messages in **Team Chat**.
- **More children**: potty train brothers and sisters in one app.
- **Share a Report**: send a PDF or CSV of your child's progress to your pediatrician or caregivers.
- **The Potty Whiz Assistant**: ask what you've logged ("How many accidents this week?") or log a potty trip just by asking.
- **Insights**: new insights as you keep logging, for any dates you pick.

## Try it free

If you haven't had a free trial before, the monthly and yearly plans start with a 3-day free trial.
Apple or Google shows the trial before you confirm.
To avoid being charged, cancel before the trial ends.

## Everything in Premium

- More than one child of your own.
- Smart and scheduled reminders.
- Photos (up to 5) and videos (up to 3) on an activity.
- Your own activities, with **Add New Activity**.
- More **Insights** after the first one, **History**, and **Generate** for a date range you pick.
- The Potty Whiz Assistant, which answers questions about what you've logged and can log for you.
  You need to be signed in.
- **Share a Report** as a PDF or CSV for your pediatrician or caregivers.
- The **Month** and **Week** calendar views on **Progress**, and moving to other days.
- Picking your own date range on timelines, heatmaps and **Compare**, and **Compare With Other Activities**.
- Inviting family members and caregivers, and sharing your account with them.
- Sending messages in **Team Chat**.
- Home screen widgets.
- Siri on iPhone: log a potty trip, start and stop the potty timer, and ask when the next potty break is.
- The Apple Watch and Wear OS apps.
- More celebrations: **Confetti**, **Party Pop**, **Winning**, **Winning 2** and **Stars**, and choosing which ones play for each child.
- No ads.

## What you get for free

- One child of your own.
  Children in a family member's account you joined don't count.
- Logging every built-in potty activity and habit, with notes, date and time.
- A potty timer for each child.
- The shortcuts on the app icon, to log or start a timer in one tap.
- The **Activities** list and calendar, and searching your activities.
- **Progress**: the **Day** calendar for today, the **Chart** with your success rate over 7, 30 or 90 days, and timelines, heatmaps and **Compare** for the last 7 days.
- Your first automatic insight on the **Insights** tab, once you are signed in.
- Backup and sync of your own data across your phones, once you are signed in.
  Sharing it with your family is part of Premium.
- Joining a family member's account with **Got An Invite?**, and logging for their children.
- Reading your family's **Team Chat**.
- The **Fireworks** celebration.
- **Help**, with answers from our help articles and a way to contact us.

## Ads

Free accounts see ads in the activities list, on activity screens and on timelines.
Premium removes them.
You may still see one "New from KidPlay" card at the top of the list, about our other apps.
See [Why Am I Seeing Ads After I've Paid](https://www.kidplay.ai/help/why-am-i-seeing-ads-after-i-ve-paid).

## Your family shares your Premium

People you invite into your account get the Premium features too.
They don't need to buy their own subscription.
See [Will users I invite into my account also need a subscription?](https://www.kidplay.ai/help/will-users-i-invite-into-my-account-also-have-to-pay)

Two things still need their own subscription: adding more than one child of their own, and adding members from **My Team**.
Their side menu also keeps showing **Unlock More Features!**; they don't need to buy anything to use your Premium.

## How to upgrade

1. Tap the gear icon at the top right of the home screen.
2. Tap **Unlock More Features!**.
3. Choose a plan.

You can also tap any locked feature, often marked with a yellow star, to open the same screen.
You can buy Premium without signing in, but sign in to use it on other phones and share it with your family.
When you bought Premium yourself, the side menu shows **Unlocked!**.
Tap it to manage your subscription.

## Troubleshooting

- **You paid on another phone or reinstalled the app:** open **Unlock More Features!** and tap **Restore Purchases**.
  Use the same Apple or Google account you paid with.
- **You paid but features are still locked:** see [I paid and my app is not unlocked](https://www.kidplay.ai/help/i-paid-and-my-app-is-not-unlocked).
- **You want to cancel or get a refund:** see [How To Cancel A Subscription Or Get A Refund](https://www.kidplay.ai/help/how-to-cancel-a-subscription-or-get-a-refund).

## Related

- [How to get started with Potty Whiz](https://www.kidplay.ai/help/how-to-get-started-with-potty-whiz)
- [How to set up potty reminders](https://www.kidplay.ai/help/how-to-set-up-potty-reminders)
- [How to use the potty timer](https://www.kidplay.ai/help/how-to-use-the-potty-timer)
- [How to invite family to help with potty training](https://www.kidplay.ai/help/how-to-invite-another-user-to-your-account-cf9a83fc-ad1a-4094-975f-6c6dd4cbaebf)

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Source: https://www.kidplay.ai/help/potty-whiz-premium-features