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How to upload and organize pet documents

Tap your pet, open the Documents tab, then tap Document to add a file, scan, photo or gallery image, and fill in its category, title and dates. Documents need Premium.

Keep your pet's vet records, insurance papers and other documents in one place. Documents are a Premium feature. Without Premium, the Documents tab shows example documents.

Add a document

  1. Tap your pet on the main screen.
  2. Scroll the tabs at the top and tap Documents.
  3. Tap Document.
  4. Choose where the document comes from:
    • Files to pick a file from your phone,
    • Scan Document to scan a paper document with your camera,
    • Camera to take a photo,
    • Gallery to pick a photo you already have.
  5. Choose a Category, and a Document Type if you like.
  6. Enter a Title.
  7. Optionally add a Description, an Issue Date and an Expiry Date.
  8. Tap Save.

When you add an Expiry Date, Doggy Time reminds you before the document expires, for example when a vaccination is due. Once the date has passed, it shows in red.

Find and open a document

  • Use the category picker at the top of the Documents tab to show one category, or choose All to show everything.
  • Tap a document to see its details.
  • Tap View to open it in the app. Files the app can't show open with Open in Browser instead.

Share, edit or delete a document

  1. Open the document.
  2. To share it, tap Share and choose an app. This sends a link to the document.
  3. To change or remove it, tap the three dots at the top right, then Edit or Delete.

Troubleshooting

  • "Document must be synced to the cloud before sharing": you need to be signed in and online. Wait a moment for the document to upload, then try again.
  • "Category is required" or "Title is required": fill in the missing field, then tap Save.
  • "Unable to open document": check your internet connection and try again.
Still need help? Our team is happy to help. Contact us