How to make another parent an administrator
Only the carpool owner can make another parent an administrator. Open the carpool, tap the members count, tap ⋮ on the parent's card, then tap Make Administrator and confirm.
Every carpool has one owner, and the owner can make other parents administrators to share the work.
What each role can do
- Owner: everything, including deleting the carpool and making or removing administrators.
- Administrator: sign other parents up to drive, remove members, and edit the carpool. An administrator cannot remove the owner or another administrator, and cannot delete the carpool.
- Member: drive, book their own riders, set their own seats, and leave the carpool.
Make a parent an administrator
Only the owner can do this.
- Open the carpool and tap the members count (for example 3 Members).
- On the parent's card, tap ⋮.
- Tap Make Administrator, then confirm.
To undo it, tap ⋮ on their card, then Remove Administrator. They stay in the carpool as a regular member.
Leave a carpool
Anyone except the owner can leave.
- Open the carpool.
- Tap ⋮ at the top right.
- Tap Leave Carpool, then Leave.
Your riders and your upcoming rides leave with you, unless another parent from your family stays in the carpool. The owner cannot leave; they can delete the carpool instead.
Remove a parent from a carpool
The owner can remove any parent except the owner. An administrator can remove regular members, but not the owner or another administrator.
- Open the carpool and tap the members count (for example 3 Members).
- On the parent's card, tap ⋮.
- Tap Delete, then Yes.
Kid Hop shows who leaves with them before you confirm. Their children leave the carpool too, with their upcoming rides, unless another parent from their family stays in the carpool. The rides they were signed up to drive are cancelled, so those trips need another driver.
You need an internet connection to remove a parent.
Troubleshooting
- "A ride in this carpool is under way. Remove them once it's finished.": The parent, or one of their children, is on a ride right now. Try again once it has finished.
- "You need an internet connection to remove a member.": Connect to Wi-Fi or mobile data and try again.
- "Couldn't remove this member. Please try again.": Kid Hop could not finish the removal, so the parent is still in the carpool. Some of their children or rides may already be gone. Try again in a moment to finish it.