How to Set Where a Rider Is Picked Up or Dropped Off

Each rider has a pickup place for trips to an event and a drop-off place for trips home. You can pick a saved place or add a new one without leaving the screen you are on.

From the Ride Organizer

1. Open a carpool and tap Organizer.
2. Open a day and tap the rider's name.
3. Tap Pickup location (on a trip to the event) or Drop-off location (on a trip home).
4. Choose Just this trip or Every trip in the carpool.
5. Tap a place, or tap Add Location to add a new one.

From a trip

1. Open an event and choose the To or From tab.
2. Tap a rider to see their details.
3. Tap Pickup location or Drop-off location, then pick or add a place as above.

For every trip in a carpool

1. Open a carpool and tap its riders (for example 3 Riders).
2. Open a rider.
3. Tap Pickup location or Drop-off location and pick or add a place.

Which place is used

• A place set for Just this trip applies only to that day.
• A place set for Every trip in a carpool applies to every trip in that carpool, unless one trip has its own.
• Otherwise Kid Hop uses your family's default place.
• Tap Use the usual place to undo a change.

Riders from another family

You can choose a place for any rider in your carpool. A place you add for another family's rider is saved to the carpool, so everyone in the carpool can see it. Kid Hop never changes the other family's own places.

Troubleshooting

• "Not set" under a rider means no place is saved yet. Tap it and add one.
• A place has no pin on the map. Its address could not be found. Open Account > Locations, edit the place and pick the address from the search results.