How to Use the Kid Hop Assistant

The Kid Hop Assistant answers questions about your carpools and makes changes for you, in your own words. Ask who is driving on Friday, or tell it to sign you up to drive tomorrow. The assistant is part of Kid Hop Premium, and you need to be signed in to use it. Without Premium, you can try it with 5 free messages about your own carpools.

Open the assistant

• Tap Assistant in the bottom bar.
• On a carpool's screens, you can also tap the assistant button in the bottom corner.

Type your question, or tap the microphone and say it. Not sure where to start? Tap a suggestion, like What's on the schedule tomorrow? or Who is driving on Friday?

What you can ask

• What's on the schedule, who is driving and who is riding on any day.
• Which rides still need a driver.
• How many seats are left in your car.
• Tips for running a carpool, like sharing the school run fairly. These answers come from Kid Hop's guides.

What it can do for you

• Sign you up to drive a trip, or on a repeating schedule, and take you off a trip.
• Add your child to a ride or take them off, and add them to a carpool.
• Change how many seats you have, for one ride or for the whole carpool.
• Add a rider, a place or a new carpool.
• Send a message to a carpool's group chat.
• Get the invite link for a carpool.

The carpool's owner or an administrator can also ask it to edit the carpool, add or edit its events, cancel or restore one day of an event, and spread the driving fairly across the drivers. The owner can also remove a member.

Try it with free messages

If you're signed in without Premium, you can send the assistant 5 messages for free. It answers and makes changes for you just as it does with Premium. A line above the message box shows how many free messages you have left.

Tapping Confirm or Cancel doesn't use a message, and a message that fails before it answers or changes anything doesn't count. When you've used them all, your conversation stays on screen, and you can tap Upgrade to keep asking with Kid Hop Premium.

Nothing changes until you confirm

Before the assistant changes anything, it shows you exactly what will change. Tap Confirm to save it, or Cancel to leave everything as it is.

Start a new conversation

Tap the delete button at the top of the Assistant screen, then confirm Delete this chat? This clears the conversation only; your carpools and rides stay as they are.

Turn the assistant off

Tap More, then Settings, and turn off AI Assistant. This hides the Assistant tab and the assistant button on carpool screens.

Troubleshooting

• "Get Kid Hop Premium to chat about your carpools": The assistant is part of Kid Hop Premium. Tap it to see the plans.
• "You've used your free messages": You've sent all your free messages. Tap Upgrade (or Try Premium free, if a free trial is available to you) to keep asking.
• "Sign in to chat about your carpools": The assistant needs an account. Tap it to sign in.
• "To dictate messages, allow microphone and speech recognition access in your device settings.": Turn on microphone and speech recognition for Kid Hop in your phone's settings, or type your question instead.
• "Nothing was changed. Please try again.": The change wasn't saved. Check your connection and ask again.
• "You've reached today's chat limit. Please try again tomorrow.": You've sent the most messages allowed for one day. The assistant is ready again tomorrow.