How to Manage Riders
Add, edit or remove your children under Account, then Riders. To choose which carpools a child rides in, open the carpool, tap its riders, and turn Include in this carpool on or off.
Riders are the children who ride in your carpools. You add each child to your family once, then choose which carpools they ride in.
Add a rider to your family
- Tap Account in the bottom bar.
- Tap the riders tile under your profile. It says Add Riders until you add one, then how many riders you have.
- Tap New Rider.
- Enter the child's Name. Birthday and Car seat are optional.
- Tap Save.
You can also tap + at the top of My Account to add a rider straight away.
Edit or remove a rider
- Tap Account in the bottom bar, then the riders tile.
- Tap ⋮ next to the rider.
- Tap Edit to change their name, birthday or car seat, then tap Save.
- Or tap Delete, then Yes, to remove them. They are taken off their carpools and events.
Choose which carpools a rider is in
- Tap Carpools in the bottom bar, then tap the carpool.
- Tap the riders tile. It says Add Riders, or how many riders the carpool has.
- Tap a child to open their card. A green check means they're in this carpool.
- Turn Include in this carpool on to add them, or off to take them out.
To add a child who isn't in your family yet, tap New Rider here: they're added to your family and to this carpool.
You can include or take out your own children in any carpool you're in. For another family's child, only the carpool's Owner or an Administrator can do it.
The same card also sets where the child is picked up and dropped off. See How to Set Where a Rider Is Picked Up or Dropped Off.
When you join a carpool with an invite, Kid Hop asks Who rides with you?. Tap Add My Rider to choose your children for that carpool.
Take a rider off one trip
- Open the trip from your schedule or the carpool.
- Tap the rider in the Riders row.
- Turn off Riding this trip.
- If they also ride the other way, choose Just This Trip or Both Trips (To & From).
The rider stays in the carpool for every other trip. See Add Riders, Set Pickup & Drop-off, and Skip a Trip for more on the ride screen.
Troubleshooting
- "No riders in this carpool yet.": You're adding a rider to a trip, but nobody is in the carpool yet. Include your child in the carpool first (see above).
- You can't turn on Include in this carpool for a child: they belong to another family. Ask the carpool's owner or an administrator, or the child's parent.