What's free and what's in Kid Hop Premium
Yes, Kid Hop is free for organizing carpools. Premium adds unlimited carpools, plus live tracking, the AI assistant, the fastest route and Calendar Sync for every family in the carpools you organize.
Yes, Kid Hop is free to use for organizing carpools with other families. Kid Hop Premium is an optional subscription with extras for you and every family in the carpools you organize. When the parent who set up your family's Kid Hop account has Premium, it covers your whole family too.
Most loved
- Premium for your whole carpool: every family in a carpool you organize gets the AI assistant, live location sharing, the fastest route and Calendar Sync, even without Premium of their own.
- Follow rides live: drivers share their location, so parents see where their kids are on the map.
- The AI assistant: ask who is driving this week, or ask it to sign you up to drive.
- The fastest route: your pickups and drop-offs in the fastest order, with the time to leave.
- Calendar Sync: your drives in Apple Calendar, Google Calendar or Outlook, kept up to date by themselves.
- Unlimited carpools: organize as many carpools as you like, not just 2.
Try it free
If you haven't had a free trial before, Premium starts with a 7-day free trial. Apple or Google shows the trial before you confirm. To avoid being charged, cancel at least 24 hours before the trial ends.
Everything in Premium
- More than 2 carpools of your own.
- The AI assistant, as much as you like. You need to be signed in.
- Sharing your location as a driver, with Share My Location on a ride, so the families in the carpool can follow it on the map. You need to be signed in.
- The fastest pickup and drop-off order for the riders in your car, with Leave by and a time for each stop.
- Calendar Sync: your drives, and your kids' carpool days if you choose, in Apple Calendar, Google Calendar or Outlook. You need to be signed in.
- Family sharing: when the parent who set up your family's Kid Hop account has Premium, it covers everyone in the account.
- Premium for the families in the carpools you organize.
What's free
- Joining carpools, and seeing their schedules, events and drivers.
- Creating up to 2 carpools of your own.
- Adding riders, pickup and drop-off places, and car seats or boosters.
- Inviting other parents and drivers.
- Signing up to drive, and starting a ride.
- Carpool chat and notifications.
- Following a ride on the map when the driver shares their location.
- 5 free messages with the AI assistant, to try it on your own carpools. You need to be signed in.
- The AI assistant, live location sharing, the fastest route and Calendar Sync, in a carpool whose organizer has Premium.
- Help, with answers from our help articles and a way to contact us.
Premium for your whole carpool
When you have Premium, every family in the carpools you organize gets the AI assistant, live location sharing, the fastest route and Calendar Sync. They don't need to buy their own subscription, and they need to be signed in for the assistant, location sharing and Calendar Sync, as you do.
Unlimited carpools stay with you. A family in your carpool still needs their own Premium to organize more than 2 carpools of their own.
If you joined someone else's carpool and tap one of these features while it is locked, Kid Hop shows Premium For The Whole Carpool. You can ask your organizer to get Premium, or tap Get Premium Myself to see the plans.
Sharing Premium with your family
When the parent who set up your family's Kid Hop account has Premium, everyone they invited into the account gets it too, for example the other parent. The carpools the other parent organizes get it as well.
If another parent invited you into their account, the Premium you buy yourself covers you and the carpools you organize, but not the rest of the account. For the whole family, the parent who set up the account needs to get Premium.
If you made an account before Premium
If you made a Kid Hop account before Premium arrived, you keep every feature at no cost, and nothing changes for you. Sign in with that account, on any phone, to keep them. The families in the carpools you organize get the AI assistant, live location sharing, the fastest route and Calendar Sync too.
How to get Premium
- Tap More to open the menu, then tap Settings.
- Tap Kid Hop Premium.
- Choose a plan and tap the button to start your free trial, or Continue.
You can also tap Kid Hop Premium in the menu, or any feature that needs Premium, to open the same plans. You don't need to sign in to buy Premium. Sign in afterwards to share Premium with your carpools, and with your family if you set up your family's Kid Hop account, and to use the AI assistant, location sharing and Calendar Sync.
If Premium ends
- Your carpools, riders, schedules and chat stay as they are.
- Carpools you already organize keep working, but you can't create a new one while you have 2 or more.
- You can still drive and start rides, but your location is no longer shared.
- The AI assistant stops answering, apart from any free messages you have left.
- Your Kid Hop calendar shows "Kid Hop calendar paused - renew Premium to resume" instead of your drives. When you renew, your drives come back the next time your calendar refreshes.
- The families in your carpools lose the Premium features they had through you, unless they have Premium themselves.
Manage, cancel or restore
- When you have a subscription, the menu shows Unlocked!. Tap it to manage or cancel your subscription. You can also open Settings and tap Kid Hop Premium, or cancel in your App Store or Google Play subscriptions.
- If you bought Premium before, for example on another phone, tap Restore Purchases at the bottom of the plans. Use the same Apple or Google account you paid with.
Troubleshooting
- "Couldn't load the upgrade options. Please check your connection and try again.": Kid Hop couldn't reach the App Store or Google Play. Check your connection and try again.
- You can't buy Premium on an iPhone or iPad: Screen Time may be blocking in-app purchases on this device. Allow in-app purchases in Settings > Screen Time, or buy Premium on another device signed in to the same Kid Hop account.
- "Purchases aren't available on this device right now. Make sure Google Play is installed and signed in, or try another device." (Android): Google Play can't take payments on this device or account, which is common on a child's supervised account. Sign in to Google Play with your own account, or buy Premium on another device signed in to the same Kid Hop account.
- You paid but a feature is still locked: see I paid but Premium isn't unlocked, or I need to restore a purchase.
- You want to cancel or get a refund: see How to cancel a subscription or get a refund.