How to export your pet's data or share a report with your vet

You can export or download your pet's data as a CSV spreadsheet or a PDF report. Use it to keep your own copy of your entries, or to share your pet's care with your vet, a sitter or a trainer. While you're signed in, your entries are already backed up to the cloud. If you also want to back up your data yourself, download a CSV and keep the file. The report is made on your phone, so it includes entries that haven't synced yet.

Make a report

1. Tap your pet on the main screen.
2. Open the Care & Info tab.
3. Tap Share a Report.
4. Under Date range, pick 7 days, 14 days, 30 days or 90 days, or tap Custom to choose your own dates.
5. Under Activities, leave everything selected or tap an activity to leave it out.
6. Under Format, choose PDF or CSV.
7. Turn the options on or off.
8. Tap Preview PDF or Share CSV.

Download or back up all your data

1. Follow the steps above, and under Format choose CSV.
2. Under Date range, tap Custom and pick the earliest date you want (up to 5 years back), ending today.
3. Leave all activities selected, and leave Include notes on if you want your notes too.
4. Tap Share CSV.
5. Save the file to your phone or cloud storage, or send it to yourself by email.

Each export covers one pet, so repeat it for each of your pets. The CSV lists every entry with its date, time and details. Attached documents are listed by name, and photos are included as links, not as files. The file is a copy for you to keep. You can't load it back into the app; to get your entries on a new phone, sign in instead. See How to fix missing data or sync to a new phone.

PDF or CSV

• PDF is an easy-to-read summary with weight, potty accidents, medication doses, totals and a day-by-day table. It's best for your vet or a sitter.
• CSV lists every entry as a spreadsheet you can open in Excel, Numbers or Google Sheets.

Options

• Include every entry adds the full list of entries after the summary. It's only offered for a PDF.
• Include notes adds the notes you wrote on each entry.

Share or print the PDF

1. Tap Preview PDF to see the report.
2. Tap the share icon to send it by email, message or another app.
3. Or tap the printer icon to print it.

Share CSV opens your phone's share options straight away.

Ask the Assistant

You can also ask the Assistant for a report, for example "Make a report of the last two weeks for my vet". It gives you a link that opens Share a Report with those dates filled in. See How to use the Assistant.

Premium

Sharing a report or exporting your data is part of Premium. Without Premium, tapping Share a Report shows how to upgrade. See What's free and what's in Premium.

Troubleshooting

• "Choose at least one activity." Select at least one activity under Activities.
• "The report couldn't be created. Please try again." Close the report screen and try again.
• "Can't finish the PDF" Some text needs a font that is downloaded once. Connect to the internet and try again, or tap Share CSV to share a spreadsheet instead.
• An entry is missing from the report. Check that its activity is selected and that its date is inside the date range.