Help Center

Answers to common questions about setting up and using our apps.

Kid Hop Add Drivers and Set Seats Tap the + in the Drivers row on a ride, pick yourself or another parent, and turn on Driving this trip. Then set your Seats, not counting yourself, from 0 to 10.
Kid Hop Add Riders, Set Pickup & Drop-off, and Skip a Trip Tap the + tile in the Riders row to add someone. Set pickup or drop-off on the To or From tab, and to skip a trip, turn off Riding this trip on the rider's card.
Doggy Time Can I get back a pet I deleted? Yes. Open the gear icon, tap Deleted Pets, choose your pet, and tap Ask Support under Bring back. Their entries come back, but reminders need to be set up again.
Chore Boss Does my kid's phone get Premium? Yes. Once your kid's phone joins your home in Chore Boss, it gets Premium from your subscription, with nothing to buy or restore on their phone.
Chore Boss How kids ask for a reward In a points home, kids tap the gift icon on the Rewards tab, pick a reward, then tap Ask for It and confirm. A Household Manager then approves or declines it, and nothing is spent until approved.
Chore Boss How missed-chore penalties work A missed-chore penalty takes points or money away when a chore isn't finished in time. Household Managers set it per chore in Chore Boss 1.0.96 or later.
Fever Whiz How to add a Fever Whiz widget and use Siri Add Fever Whiz's Next-dose window widget to your Home Screen to see when the suggested window opens and start logging. On an iPhone, you can also ask Siri.
Doggy Time How to add a pet Tap + Pet on the main screen, fill in your pet's name, species and breed on the New Pet screen, then tap Save. Sign-in isn't needed to add your first pet.
Chore Boss How to add chores Tap + at the bottom of the screen, then tap Quick Task, pick a task from the list or search, set who does it and the schedule, and tap Save.
Doggy Time How to add Doggy Time widgets to your home screen Touch and hold an empty spot on your Home Screen, tap Edit then Add Widget, search for Doggy Time, and pick Training Log or Timers. Widgets require Premium.
Potty Whiz How to add, edit or remove a child Tap Add Child on the dashboard, enter a name, then tap Save. To edit or remove a child, open them and tap the three dots at the top right, then choose Edit or Delete.
Chore Boss How to add, hide or change rooms, areas and tasks Tap Settings, then Rooms & Areas. Tap Add Room/Area to add a room, open a room and tap Add Task to add a task, or tap the eye icon next to a room to hide it.
Doggy Time How to add photos or videos to an activity Open your pet's card, tap an activity, scroll to Photos or Video, tap the + tile, then choose Camera or Gallery and tap Save. Adding media requires Premium.
Potty Whiz How to add photos or videos to an activity Photos and videos need Premium. Open an activity, tap Add photo or the video + under Photos or Video, then choose Camera or Gallery and tap Save. Photos are capped at 5 and videos at 3 per activity.
Potty Whiz How to add widgets to your home screen Touch and hold an empty spot on your home screen, tap the + button, search for Potty Whiz, and choose Training Log. Widgets need Premium.
Kid Hop How to Add Your Drives to Your Calendar Open the menu, tap Calendar Sync, then choose Subscribe in Apple Calendar, Add to Google Calendar, or Copy link for other apps. Calendar Sync requires Kid Hop Premium and sign-in.
Doggy Time How to archive a pet or mark a pet as passed away Tap your pet, then the three dots and Edit. Choose Yes under "Has (your pet's name) passed away?" or "Archive (your pet's name)?", then tap Save. Past activities and photos stay.
All apps How to cancel a subscription or get a refund Apple or Google handles cancellations and refunds, so cancel in your iPhone Settings under Subscriptions or in Google Play, not by deleting the app. You keep Premium until the period ends.
Potty Whiz How to change Potty Whiz settings Tap the gear icon at the top right of the home screen, then tap Settings to change units, time format, sound, Wi-Fi sync and appearance.
Chore Boss How to change the app's look, time format and language Open the Settings tab and tap App Settings to change the look or 24-hour time. Tap the language next to Language under App to switch it.
Chore Boss How to change the order of tasks and chores To change the order of tasks in a chore, open it, tap the three dots, then Edit and Reorder tasks. Drag them into order, tap Done, then Save. Chores on the Home tab sort by name.
Chore Boss How to change your home settings: chore day, rewards, currency and PIN Tap Settings at the bottom of the screen, then Home Settings under Current Home. Reward Type, Chores Day, Currency and PIN can be changed there, and changes sync to everyone in the home.
Potty Whiz How to chat with your family about a child Open the child, tap the chat bubble at the top, type in Type a message..., then tap send. Sending needs Premium on your team and a sign-in.
Chore Boss How to chat with your family about a chore Open a chore from the Home or Chores tab, then tap the yellow chat bubble at the top of the screen. Sending messages needs premium, and you can read the chat without it.
Chore Boss How to choose allowance or points Each home picks one reward type for all chores: allowance, points or none. Go to Settings, then Home Settings, then Reward Type, and choose the one you want.
Potty Whiz How to choose celebration animations Open your child, go to the Care & Info tab, tap Celebrations, then check the animations you want to play. Choosing animations other than Fireworks needs Premium.
Chore Boss How to complete chores and tasks Open the Home tab, pick the chore from the list for today, and check off each task as you finish it. A chore is done once every task is checked off.
Chore Boss How to create a chore Tap + at the bottom of the screen, then Add Chore. Pick a room, add tasks, choose who does it, set the schedule and reward, then tap Save. You need a profile without Limit Access.
Doggy Time How to create a custom activity Tap your pet's card, open Settings, tap Add New Activity, type an Activity Name, pick an icon, choose Has Timer or Has Options if needed, then tap Save. Custom activities require Premium.
Kid Hop How To: Create and Edit a Carpool Open Carpools, tap Carpool or the + at the top, enter a Carpool Name, optionally add a photo or color, then tap Save. Only the owner or an administrator can edit it.
Kid Hop How To: Create and Edit an Event Tap Carpools, open your carpool, then tap the events count. Tap Event, fill in the Event Name and Add Event Location, choose Rides TO or FROM Event, and tap Save.
Potty Whiz How to create custom activities Open your child's card, go to the Settings tab, choose Potty or Habits, tap Add New Activity, then enter a name, pick an emoji, and tap Save. Creating custom activities needs Premium.
Chore Boss How to create custom rewards Tap + then Add Custom Reward, or open Settings, then Custom Rewards, and tap Custom Reward. Enter a Reward Name and Point Cost, then tap Save. Creating rewards is a premium feature.
Doggy Time How to delete an activity Swipe the entry left on your pet's Activities tab, tap Delete, then tap Yes. Deleting can't be undone, and it removes the entry for everyone on your account.
Doggy Time How to delete your account Tap the gear icon, then My Account, then the three dots at the top right, then Delete, and tap Yes to confirm. Cancel any subscription first, since deleting your account won't cancel it.
Chore Boss How to delete your account or a home To delete your Chore Boss account, tap Settings, then Delete Account, and tap Yes. To delete a home, switch to another home first, then delete it under My Homes.
Potty Whiz How to delete your Potty Whiz account Tap the gear icon, then My Account, then the three dots at the top right and Delete, and tap Yes to confirm. This can't be undone, and it doesn't cancel a Premium subscription.
Chore Boss How to edit, copy or delete a chore Open the chore, tap the three dots at the top right, then choose Edit, Copy or Delete. You need a profile without Limit Access, such as a parent's profile.
Potty Whiz How to edit, copy or delete an activity Swipe the entry to the left and tap Edit, then change what you need and tap Save. To remove it, swipe left and tap Delete, then tap Yes. Deleting removes it for your whole team, with no undo.
Doggy Time How to edit your pet's details Open your pet on the main screen, tap the three dots at the top right, then tap Edit. Change what you need and tap Save. Only the account owner can edit a pet.
Fever Whiz How to export your child's data or share a health report with your pediatrician Open your child, tap Care & Info, then Share a Report. Pick dates and PDF or CSV, then tap Preview PDF or Share CSV. Needs Fever Whiz Premium.
Potty Whiz How to export your child's data or share a report with your pediatrician Open your child, tap Care & Info, then Share a Report. Choose a date range, activities and PDF or CSV, then tap Preview PDF or Share CSV. Reports need Premium.
Doggy Time How to export your pet's data or share a report with your vet Open your pet's Care & Info tab, tap Share a Report, pick a date range and format, then tap Preview PDF or Share CSV. Sharing and exporting require Premium.
Doggy Time How to find tips and training guides Open the gear icon on the main screen, tap Pet Care Tips, then search or pick your pet's kind under Species. You can also tap the question mark icon on an activity.
Doggy Time How to fix late reminders or entries that don't sync To keep reminders on time, allow exact alarms, set Doggy Time to Unrestricted battery use, and turn on notifications. On iPhone, also turn on Background App Refresh.
Doggy Time How to fix missing data or sync to a new phone Sign in to Doggy Time the same way you did before to bring your data back on a new phone. If entries are missing, tap the gear icon, then My Account, and use Re-Sync all data.
Chore Boss How to flag a task as incomplete A Household Manager can flag a checked task as incomplete by opening the chore from the Rewards or Progress tab, tapping the flag icon, choosing a reason, and tapping Flag as Incomplete.
Doggy Time How to free up storage on your phone Tap the gear icon, then Settings and Manage Storage. Tap Offload All Synced Files to remove backed-up photos and videos from your phone; they stay in the app and load from the cloud.
Fever Whiz How to get a reminder for the next dose Open your child, tap the Reminders tab, then Medication and Reminder. Under Frequency, tap Smart, set the hours and minutes, and tap Save.
All apps How to get back to your original account Sign out, tap Sign In, then sign in with the same email you used before, such as Sign in with Apple, Sign in with Google, or your email and the 6-digit code. Your data and subscription return with it.
Potty Whiz How to get started with Potty Whiz Open Potty Whiz and tap Add Your First Child, type your child's name, then tap Save. No account or internet is needed to start, and your child's card appears on the home screen.
Chore Boss How to handle overdue chores Overdue chores appear in the From earlier days section of the Home tab. Tap the chore there to complete it late, or a Household Manager can tap the X next to it and then Dismiss to clear it.
Potty Whiz How to install and use the Apple Watch app Install the Potty Whiz watch app from the Watch app on your iPhone, under Available Apps, then tap Install next to Potty Whiz. You need Premium, and you must be signed in on your iPhone.
Potty Whiz How to install and use the Wear OS app Install the Potty Whiz Wear OS app from the Play Store on your watch or from your phone, then tap your child and an activity to log it from your wrist. The watch app needs Premium.
Doggy Time How to install the Doggy Time app on your Wear OS watch Open the Google Play Store on your Wear OS watch, search for Doggy Time, tap Install, then open the app on your watch and tap Sync. You need Doggy Time Premium to use the watch app.
Fever Whiz How to invite another caregiver Open the gear menu, tap My Account, then My Team and Add Member. Choose Via QR Code or tap Share to send a link and invite code by SMS, email or WhatsApp.
Potty Whiz How to invite family to help with potty training Open your child's three dots or the My Team screen, tap Add Member, then send an invite by QR code or by Share. Invites work for 14 days and need Premium on your account.
Chore Boss How to invite other users to a home Tap + then Invite Family, pick the person's profile and tap Invite, then share a QR code or link. They open Chore Boss, tap Settings, then Join a Home to scan or paste it.
Doggy Time How to invite someone to your account Tap the gear icon, then My Account and My Team. Tap Add Member and share the invite by SMS, Email, WhatsApp or QR code. You need Premium to invite people; they don't need their own.
Potty Whiz How to join a family member's account Tap the link in the invite, or tap Got An Invite? on the gear menu and scan the QR code or enter the 8-character code. Then tap Sure, I'll Do It or Join.
Chore Boss How to join a home with an invite code Open Chore Boss, tap Settings, then Join a Home. Scan the QR code on the other person's phone or paste the invite code or link, then tap Join.
Fever Whiz How to log a dose Open your child, tap Medication on the Activities tab, choose a medication, check the dose, date and time, then tap Save. You don't need an account to log doses.
Doggy Time How to log an activity From your pet's screen, open the Activities tab, tap an activity at the bottom such as Walk or Eat, fill in the details, then tap Save. Logging is free and unlimited.
Potty Whiz How to log a potty visit or accident Tap your child's card, then Activity on the Activities tab. Pick Potty or Habits, tap the activity such as Went Potty or Accident, add any optional details, and tap Save.
Fever Whiz How to log a temperature Open your child, tap Temperature in the bottom bar of the Activities tab (or More if you don't see it), choose °C or °F, enter the reading, then tap Save.
Fever Whiz How to log symptoms Open your child, tap Symptom in the Activities tab bar (or More), tick each symptom you see, tap Submit, check the date and time, then tap Save.
Kid Hop How to make another parent an administrator Only the carpool owner can make another parent an administrator. Open the carpool, tap the members count, tap ⋮ on the parent's card, then tap Make Administrator and confirm.
Potty Whiz How to manage family members and their access To see everyone on your team, tap the gear icon, then My Account and My Team. To remove someone, tap them, tap the three dots, then Delete and Yes. Only the account owner can manage the team.
Kid Hop How to Manage Riders Add, edit or remove your children under Account, then Riders. To choose which carpools a child rides in, open the carpool, tap its riders, and turn Include in this carpool on or off.
Chore Boss How to manage the members of your home Tap Settings, then My Homes, then a home to see its members. To add one, tap Add Member on the member list, fill in the details and tap Save. Edit or delete a member with the three dots on their card.
Chore Boss How to move Chore Boss to a new phone Install Chore Boss on the new phone, tap Settings, then Sign In, and use the same method you used before. Your homes, chores, members and rewards will download once you're signed in.
Potty Whiz How to move Potty Whiz to a new phone Sign in to your Potty Whiz account on the new phone with the same method you used before, then wait while your children, timers, reminders and other data download.
Kid Hop How to note a car seat or booster seat Open Account, tap your rider's row, choose ⋮ then Edit, pick Car seat, Booster seat or No car seat needed under Car seat, then tap Save.
Doggy Time How to open a pet automatically when the app starts Turn on Set As Default in your pet's Settings tab, and Doggy Time will open to that pet's screen each time you start the app. Only one pet can be the default at a time.
Kid Hop How to Plan the Fastest Pickup and Drop-off Route Open the event's To or From tab, tap Directions, then tap Optimize route or Apple Maps or Google Maps. With Kid Hop Premium, the fastest stop order and Leave by times appear automatically.
Chore Boss How to prevent other users from making changes Turn on Limit Access for your child's profile so they can't change chores, rewards or settings, then add a 4-digit PIN in Home Settings so they can't switch to a parent's profile.
Doggy Time How to remind other users Tap your pet, open the Reminders tab, then tap an activity and the Reminder button. Tap Remind other users?, tick each person, tap Okay, then tap Save.
Chore Boss How to require photo proof for a chore Open the chore, tap the three dots, then Edit, tap More options, and turn on Photo Required before tapping Save. Photo proof is a premium feature.
Potty Whiz How to search activities and view timelines Use the calendar on your child's Activities tab, tap the magnifying glass to search by word, or open the clock icon to see a timeline for one activity.
Fever Whiz How to see when the next-dose window opens After you log a dose in Fever Whiz, the Next-dose window card on the Activities tab shows when the suggested window opens, based on the medication's saved interval. It is not medical advice.
Doggy Time How to see when your pet will need to go next Doggy Time shows a likely next pee or poop time on your pet's Activities tab, and a count of days without an accident. Tap your pet's card, then look under the day's totals.
Potty Whiz How to see your child's progress Open your child from the home screen and tap Progress, then choose Calendar, Chart or Compare. For the success rate, go to the Chart tab and check the Success Rate card.
Doggy Time How to select your pet's breed Open your pet on the main screen, tap the three dots, then tap Edit. Under Breed, tap Select pet breed, tick one or more breeds, tap Done, and then tap Save.
Chore Boss How to set a time window for a chore Turn on Time Window in a chore's More options, then pick the From and Until times and tap Save. The end time must be after the start time, on the same day. Time windows are a premium feature.
Doggy Time How to set reminders and smart reminders Tap your pet, open the Reminders tab, tap an activity, then tap the Reminder button. Pick Once, Smart, Daily, Weekly or Monthly, set the timing, and tap Save.
Chore Boss How to set up a rotating chore Tap +, then Add Chore, pick a room and tasks, choose family members under Assignments, tap Rotate under Assignment Type, set Rotation Settings and Recurrence, then tap Save. Rotation needs premium.
Potty Whiz How to set up potty reminders Reminders need Premium. Open your child's Reminders tab, tap Add next to Scheduled Reminders, pick an activity and how often, then tap Save. Smart Potty Reminders work on a timer after an activity.
Chore Boss How to set up your home when you first open Chore Boss Tap New Home, then choose Chat with the Assistant to set up by describing your family, or Set it up myself to add members and chores step by step. Smart Setup can also create chores for you.
Kid Hop How to Set Where a Rider Is Picked Up or Dropped Off Open a carpool's Organizer, tap the rider's name, then tap Pickup location or Drop-off location and choose a saved place or tap Add Location. Pick Just this trip or Every trip in the carpool.
Kid Hop How to Share Your Carpool and Invite Other Parents Open your carpool, tap the members count, then tap Invite a Driver and share the invite by QR code, text, email or WhatsApp. The other parent joins from Join A Carpool.
Chore Boss How to sign a child into Chore Boss Add your child as a member in Settings under My Homes, then tap Invite next to their name and have them tap Join a Home on their own device. No email or account needed.
All apps How to sign in Open the app's menu or Settings and tap Sign In, then choose Sign in with Apple, Sign in with Google, or your email. Email sign-in sends a 6-digit code to check.
Potty Whiz How to sign out and what happens to your data When you sign out, Potty Whiz removes your children and logged events from this phone, but they stay in your account and return when you sign in again. Sync first so offline entries are not lost.
Chore Boss How to switch between homes In Chore Boss, tap Settings, then under Current Home tap Switch Home, choose the home you want, and tap Switch To This Home. The app reloads with that home's chores, members and settings.
Fever Whiz How to track an illness with episodes Tap Start an episode on your child's Episodes tab, fill in the name and start date, then tap Save. Fever Whiz can also suggest one when your logs look like an illness.
Doggy Time How to track a walk on a map Turn on Enable GPS Tracking on the Walk timer and tap play, and Doggy Time draws your route on a map. Choose Always or Allow all the time for location access so it keeps recording when locked.
Doggy Time How to track a walk with your Apple Watch Open Doggy Time on your Apple Watch, tap your pet, then Walk, and tap Start. Your watch records the time, distance and route, so you can leave your iPhone at home.
Doggy Time How to track a walk with your Wear OS watch Open Doggy Time on your Wear OS watch, tap your pet, then Walk, and tap the play button. Your watch records the time, distance and route with its own GPS.
Potty Whiz How to track diaper and pull-up changes Potty Whiz has no built-in diaper change: add a "Diaper Change" or "Pull-Up Change" custom activity (Premium) and log it with your potty trips.
Doggy Time How to track medications and supplements Open your pet's Care & Info tab, tap the + button on the Medications & Supplements card, and enter the name and details. Then tap the medication to set reminder times with Add Time and Save.
Chore Boss How to track, pay out and deduct rewards Kids earn rewards when every task in a chore is checked off. To pay out, tap the person on the Rewards tab, then Choose Action and Settle Balance. Use Adjust Balance for fines or bonuses.
Chore Boss How to track progress and Family Insights Tap the Progress tab to see this week's tasks done, who did what, and each chore's days. Family Insights are AI summaries, created after 5 completed chores and 3 days since the last one.
Doggy Time How to track your pet's weight Tap your pet's card, open the Activities tab, tap Weight (or More if you don't see it), enter the weight, choose lbs or kg, then tap Save. Logging a weight is free.
Doggy Time How to upload and organize pet documents Tap your pet, open the Documents tab, then tap Document to add a file, scan, photo or gallery image, and fill in its category, title and dates. Documents need Premium.
Kid Hop How To Use Carpool Chat Open Carpools from the bottom navigation bar, pick the carpool you want, then tap the chat icon at the top right to post a message.
Chore Boss How to use Chore Boss widgets and Siri Add a Chore Boss widget to your Home Screen and tap a chore's circle to tick it off. On iPhone, ask Siri what's left or to mark a chore done. Both need Premium.
Doggy Time How to use Insights Tap your pet, open the Insights tab and tap a section to read it. Insights summarize your logged activities, with patterns and ideas, and a new one is made about once a day.
Potty Whiz How to use Insights Open your child from the home screen and tap the Insights tab to read AI summaries of their potty training, made from your synced entries. You need to be signed in for them to appear.
Doggy Time How to use Siri and app icon shortcuts in Doggy Time Ask Siri to log a pee in Doggy Time, or touch and hold the Doggy Time icon to jump to logging. Siri needs Premium and iOS 18 or later; icon shortcuts are free.
Doggy Time How to use the Assistant Tap the yellow button on your pet's screen labeled Ask about and then your pet's name. The Assistant answers questions from what you've logged, and it only saves changes after you tap Confirm.
Chore Boss How to use the Chore Boss Assistant Tap the round Assistant button in the bottom-right corner, then type your question or tap a suggestion. It can also make changes to chores and rewards, but only after you tap Confirm.
Kid Hop How to Use the Kid Hop Assistant Tap Assistant in the bottom bar and ask about your carpools, or ask it to make a change. It shows you what will change, and you tap Confirm.
Potty Whiz How to use the potty timer Open your child, go to the Activities tab, tap Timer, drag the dial to pick a wait time (1 minute minimum), then tap Start. Your phone will alert you when it's time.
Potty Whiz How to use the Potty Whiz Assistant Tap the round yellow button in the bottom-right corner of your child's screen, or tap Ask the Assistant under Help. Confirm any change it suggests before it's saved.
Doggy Time How to use timers Tap your pet's card, open the Activities tab, choose an activity like Walk or Sleep, then tap the round play button. Doggy Time fills in the start and end times for you.
Doggy Time I am having issues signing in with Apple On iPhone, open Settings, tap your name, then Sign in with Apple, Doggy Time and Delete. Wait a few minutes and sign in again; your data is kept. On Android, sign in with that email.
Potty Whiz I am having issues signing in with Apple (Potty Whiz) On iPhone or iPad, go to Settings, tap your name, then Sign in with Apple. Select Potty Whiz, tap Delete and Stop Using, wait a few minutes, and try again.
Potty Whiz I have missing data or my app is not up to date Pull the children list down on the home screen to sync. If that doesn't work, tap the gear icon, then My Account, tick Re-Sync all data under Synchronize, and tap the sync button.
Chore Boss I paid and Chore Boss is still locked Restart Chore Boss, then sign in with the same Apple, Google or email you paid with. Next, tap Settings, Unlock More Features! and Restore Purchases.
Doggy Time · Fever Whiz · Kid Hop · Potty Whiz I paid but Premium isn't unlocked, or I need to restore a purchase Restart the app, sign in with the same account you paid with, then tap Unlock More Features! and Restore Purchases. If it still isn't unlocked, contact us from the Help screen.
Fever Whiz Is Fever Whiz free? Yes. Fever Whiz is free to download, and logging doses, temperatures, symptoms and notes costs nothing. Fever Whiz Premium is an optional paid plan that adds more features.
All apps I signed in but I don't see my data Your data loads after you sign in, so wait a minute. If it's still missing, check you're using the email you first signed in with, then re-sync under My Account.
Kid Hop Is Kid Hop a ride service? No. Kid Hop is for families who take turns driving each other's children to school, sports and activities. There are no paid drivers, and you can join a carpool without a car.
Chore Boss I was signed out of Chore Boss Tap the button for the sign-in method you used before on the card at the top of Home, such as Apple, Google or email, to get your chores and subscription back.
Doggy Time I was signed out of Doggy Time Sign in again with the same method you used before, such as Apple, Google or email, from the card that says You're signed out on this phone. Your pets, entries and subscription come back.
Fever Whiz I was signed out of Fever Whiz Tap the sign-in button on the "You're signed out on this phone" card at the top of the home screen, using the method you used before. Your logged doses, temperatures and symptoms will sync again.
Kid Hop I was signed out of Kid Hop Tap the button for the sign-in method you used before on the card at the top of the Schedule tab. Your carpools and rides will sync again.
Potty Whiz I was signed out of Potty Whiz Tap the button for the method you used before, such as Sign in with Apple, Google or email, on the "You're signed out on this phone" card. Your data and subscription come back once you sign in.
Doggy Time What do the activities mean? Doggy Time's less obvious activities cover everyday care, habitat care, food, exercise, body care and breeding. Open your pet, go to the Settings tab and turn activities on or off.
Fever Whiz What's free and what's in Fever Whiz Premium Logging doses, temperatures and symptoms is always free. Premium adds more children, your whole family, the assistant and report sharing; open Settings, then Fever Whiz Premium, to choose a plan.
Kid Hop What's free and what's in Kid Hop Premium Yes, Kid Hop is free for organizing carpools. Premium adds unlimited carpools, plus live tracking, the AI assistant, the fastest route and Calendar Sync for every family in the carpools you organize.
Doggy Time What's free and what's in Premium Free covers one pet with unlimited logging. Premium unlocks everything else for your whole household, and everyone you invite into your account gets Premium at no extra cost.
Chore Boss What's free and what's premium in Chore Boss Free covers up to 5 chores in one home with reminders and rewards. Premium unlocks unlimited chores and extras like Photo Required and Rotate, shared with everyone in your home.
Potty Whiz What's free and what's premium in Potty Whiz Free covers one child with unlimited potty logging and timers. Premium adds reminders, your whole family and more, for your whole household on one plan.
Doggy Time Which pets can I track in Doggy Time? Doggy Time works for 50 kinds of pets, from dogs and cats to birds, reptiles, fish and farm animals. Choose the pet's Species, then its Breed, when you add it.
Chore Boss Why am I not getting chore reminders? A chore reminder goes only to a phone whose selected member is assigned to the chore, and only when Set Reminder is on. Check the name at the top of the Home tab.
Potty Whiz Why am I not getting reminders or alarms? Reminders and timer alarms rely on your phone's notifications. Check that the reminder's switch is on and that Potty Whiz is allowed to send notifications in your phone's settings.
All apps Why am I seeing ads after I've paid? Ads usually mean the app doesn't see your Premium subscription on this phone. Check that you're signed in to the account you paid with. If you still see ads, open Help in the app and tap Contact us.
Chore Boss Why didn't my child earn a reward? Check that Earn Rewards is on for the child, that the chore has a Reward Amount or Points, and that every task and any required photo is done. Rewards are added only after a chore is fully finished.
Doggy Time · Fever Whiz Why my insights don't update Automatic insights are made about once a day and need at least 5 new activities. Pull down on the Insights tab to check for a new one, and stay connected to the internet so activities sync.
Chore Boss · Doggy Time · Fever Whiz · Potty Whiz Will users I invite into my account also need a subscription? No. Your one subscription covers everyone on your account, so people you invite get the same Premium features. Only the account owner who sends the invites needs to subscribe.

Still need help? Our team is happy to help. Contact us